Capture what the user sees
Open Feedback from the widget or browser extension, capture the current page and mark the exact problem.
A Facio product
From screenshot to bug report, automatically.
Capture the screenshot, browser context, diagnostics and replay while the issue is happening. Route ready-to-fix work to Jira or Linear and connect the user experience with Sentry evidence.
One project included · No charge per user · Cancel anytime
Button overlaps total
↗ Feedback
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Report readyContext and replay attached
In the momentCapture feedback without leaving the page.
Built-in contextBrowser, page, console and network details.
Ready for actionConnect every report to Jira, Linear and Sentry.
Built for the feedback loop
The report your team wishes it received.
A screenshot is the human signal that automated telemetry misses. Feedback Reporter keeps that signal and adds the evidence needed to understand, prioritize and fix it.
See what led to it
Replay the session and inspect useful browser, console and network context alongside the report.
Move from issue to plan
Use AI to clarify the report, create an implementation plan and define acceptance criteria without losing the original evidence.
How it works
Feedback to action in three steps.
Keep the person reporting in your product and give the team receiving the report a complete starting point.
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1
Open Feedback
The user clicks Feedback, captures the page and adds a short description.
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2
Context is attached
Technical details, diagnostics, files and replay stay connected to the report.
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3
Your team takes over
Triage in Feedback Reporter, create an AI plan or sync the work to your tracker.
One shared workspace
Every project. Every report. One clear view.
Manage multiple products, teammates, access and settings from one workspace. Projects shared with Facio Platform use the same live reports and history, so the team always works from one source.
- ✓Project-level roles and access
- ✓Feedback status and activity history
- ✓Usage, storage and monitoring visibility
WorkspaceAcme Products
New project
ProjectOpenUpdatedStatus
AAcme Web122 min agoActive
MMobile App71 hour agoActive
DDeveloper Portal3YesterdayActive
Connected work
Feedback belongs where the team already works.
Send complete visual bug reports to Jira or Linear, then connect the user-reported experience with Sentry's runtime evidence.
Purchase through Facio PlatformMore than a form
Run the whole feedback operation.
From first capture through triage, monitoring and delivery, every capability stays attached to the right workspace and project.
Feedback inbox
Search, filter, assign and move reports through a clear workflow.
Session replay
Revisit the path that led to the report without asking the user to reproduce it.
AI planning
Turn a clear report into an implementation plan and acceptance criteria.
Site monitoring
Run accessibility, uptime, content and SEO scans from the project.
Flexible forms
Configure fields, issue types, severity and widget appearance per project.
Team controls
Invite teammates and give owners, admins, members and reporters the right access.
Simple pricing
Pay for active projects, not seats.
Add the people who need to see, triage and act on feedback. Your bill stays tied to the products you manage.
Included with FacioMGA? Your included MGA feedback project is covered by your Facio plan.
Feedback Reporter$9/ project / month
14-day trial
- ✓Unlimited teammates
- ✓500 feedback reports per month
- ✓2 GB project storage
- ✓100 AI credits
- ✓30 page scans per month
Questions
A few useful answers.
Need something specific? Start a trial and explore the complete workspace.
How does someone submit feedback?
Add the Feedback widget to your product or use the browser extension. The reporter captures the current page, marks the issue and adds a short description.
Does Feedback Reporter integrate with Jira and Linear?
Yes. Teams can turn a visual report into trackable work in Jira or Linear while keeping the screenshot, replay and diagnostic evidence connected to the original feedback.
How does the Sentry integration help?
Sentry provides runtime error evidence; Feedback Reporter adds what the user saw and did. Connecting both gives developers a clearer path from a reported experience to the underlying failure.
What gets attached to a report?
The report can include an annotated screenshot, browser and page details, diagnostics, uploaded files and session replay, according to the project's configuration.
Can I manage more than one project?
Yes. One Feedback Reporter workspace can hold multiple projects with their own settings, access, widget and usage.
Does it work with Facio Platform?
Yes. Connected Facio customers see the same projects and reports in both interfaces. FacioMGA plans include one feedback project for the MGA organization.
Can I cancel during the trial?
Yes. The trial lasts 14 days for one project. Cancel before it ends and the subscription will not start.
Start with one project